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The Art of using follow up for the job seeker…..

In this day and age of that being 2018 dominated by social media and technology , please don’t forget to follow up after you click , when apply for your dream job. No doubt you will be applying for numerous jobs at any one time but please take a few moments to put care into your application/s and contact the HR Manager, Recruiter or decision maker as at times for just one position advertised there can sometimes be hundreds of applications and only one job on offer.

Stand out from the job seekers , make a call to the decision maker and re-affirm why you are interested in the particular job and why you are the best candidate .

David Arcangeli 2018

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Plan Ahead & Reap the Benefits in 2017

As 2016 flies past us and the knowledge that the festive season is quickly upon us, Qest Human Resources would like to take this opportunity to remind you of some of our services that will maintain the momentum of your business into 2017 and beyond.

The festive season typically results in a high number of staff taking leave; therefore it’s time to ensure that you place your HR and recruitment needs at the forefront of the business agenda. Here at Qest Human Resources, we specialise in being your recruitment team ‘externally’. We aim to bring new talent into the work place.

External recruitment involves the assessment of a pool of available job candidates, other than existing staff, in order to fill vacant positions within an organisation. It aims to select the most sufficiently skilled or qualified applicant from outside the current employee pool.

External recruitment enriches the organisation – the pool of talent is usually larger outside the organisation than from within – in turn, ideally increasing the likelihood of selecting the right person for the job. It provides new insights, skills, expertise and personalities that would otherwise be overlooked when hiring internally.

It promotes fairness within the organisation by considering all the prospective candidates for the role and can therefore strength morale. Furthermore, it can promote healthy competition between current and new employees. By bringing in fresh talent from outside the organisation, current employees may feel motivated to work harder and achieve more, in order to obtain greater work benefits. Overall, the organisational benefits of external recruitment are endless! 

In contrast organisations have the option to recruit internally. This involves seeking applicants for positions from among those currently employed. As opposed to picking candidates from the general public, the position is advertised internally with the aim of selecting a candidate from inside the current employment pool.

Internal recruitment requires your own time and effort, as well as the ability to decipher who is or isn’t right for the job. 

While there are benefits to recruiting internally, it can have the potential to hinder creativity and innovation within the organisation as the pool of applicants are generally significantly lower from within the organisation. It may result in conflict, if the process isn’t consistent for all, as employees may feel unfairly treated.

As the end of the year draws nearer, perhaps it’s time to review your recruitment processes. Our external recruitment processes here at Qest Human Resources allow you to focus on your business; we take the extra load off your shoulders. We guarantee our recruitment in 3, 6, 9 or 12 months – the choice is yours.

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Customer Service Representative

This is an opportunity located in the Northern Suburbs of South Australia looking for a person like you to join an established progressive team who need a switched on operator that has perhaps been in work environments that the work involved extensive communication over the phone located in the office to assist Sales Rep’s , Account managers and other relevant business staff achieve overall Company goals.

You will have very good computer skills including Word , Excel, Powerpoint & Access. If you have the ability to communicate with existing Clients as well as at times when the opportunity prevail the ability to generate leads for the Sales / Business developers this will enhance business relationships.

Regular reporting of customer interactions, quoting, processing of orders while at times assisting with the supply of literature , samples as per directions of Sales Representatives and Account Managers, you at times also be working with suppliers, customers , staff and all level of management.

You will be professional to deal with sensitive topics so confidentiality is of the upmost importance, together with your attention to detail, the ability to time manage, multi task as well as work as a team or autonomously as required will be an advantage.

If you have a flexible approach and can do attitude we are wanting to hear from you.

Contact -David Arcangeli at Qest Human Resources or email your application.

If you have a flexible approach and can do attitude we are wanting to hear from you.

For private and confidential discussion please contact David Arcangeli at Qest Human Resources on (08) 8372 7817 or email your resume to david@qesthr.com.au

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Attention to detail.

Attention to detail.

Be on the front foot with whatever step of the recruitment process you are at. Be specific with your cover letter and your resume addressing the criteria and exact person that the communication is going through to.

Remember the little things add up in a tough job market and when recruiters are receiving at least 100 applications for one advertised position make the decision making easy for them, to decide you are the right person to interview.

David Arcangeli, Qest Human Resources 28 Feburary2015

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Sir Richard’s tips for keeping employees happy!

David Arcangeli and Pina Noack from QestHR recently attended the National Achievers Congress which featured guest speaker and entrepreneur Sir Richard Branson sharing lessons learnt along the way to being successful in business. In particular, it was pleasing to hear Richard stress the importance of hiring and retaining good people to carry out his visions – something QestHR has similarly successfully delivered for many clients over the years. Here are some of Richard’s other valuable tips for keeping staff happy:

  • Recruit the right people to do the job, and then let them get on with doing it ( Richard has the ideas, recruits the best people, then lets his team do what they were employed to do, don’t try to micro manage everything)
  • Managers should get more involved at the grassroots level with staff (as seen here in our picture of Richard pouring a glass of red for one of our clients, Ulli Nitschke, Nitschke Design, whilst he was waiting for a flight in the Adelaide Virgin Blue lounge recently! “Even after a long tiring day he paid attention to his customers and showed he cared – very inspiring and a great role model to his staff”, observed Ulli who enjoyed his up close opportunity with Richard)
  • Make the workplace a fun and enjoyable environment (We’ve all seen those pictures of Richard having fun dressing up as a Flight Attendant! – people like to work in places they enjoy going to everyday so think about what you can do to create a sense of fun and excitement in your workplace to keep staff stimulated and energized on a regular basis)
  • Reward staff regularly (we may not all be able to offer our staff a vacation on Necker Island! – but ensure you are giving your staff regular positive feedback, praise and rewards, big or small, it all helps staff to feel appreciated and recognised)


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Richard also shared some amusing stories about marketing campaigns that have gone wrong, but his advice is don’t be afraid to give things a go or be different to stand out from the rest, look for an opportunity or gap that your competitors are not providing and go for it!

Pina Noack, Qest Human Resources
20 June 2013

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